Very frustrating!! But the WORST thing is that recorded shows almost NEVER play back on Chromecast and often won’t play back on Firestick. Last couple months app will start recording 30 mins into a one hour show. There’s the frequent rebooting and streaming lags. I like the idea of Sling and I like the service WHEN it works! Was better in beginning but worse for last couple of months, and always well below ideal. What kind of business are you running there? This is outrageous! On-demand is the only reason I want this service to begin with, and your company simply can’t provide it- as is evidenced by bad review after bad review on Apple’s App Store! Your so-called customer service reps keep saying “sorry, but there are no refunds” and nothing ever gets fixed. This is INCREDIBLY unethical when a customer signs up in good faith to get a service and the provider fails to correct a problem, then adds insult to injury by saying they can’t credit back anything! The worst part of all is that I paid for your service unawares for 3 YEARS and never once used it until I researched charges on my bank account, and in good faith decided to try it out anyways - without complaint - and even upgraded the service to add STARZ and it doesn’t even stream on-demand without error codes and crashes (I never have gotten to watch a single on-demand show to it’s end). To make matters worse, your customer service department says that you don’t credit back for the services you have failed to provide. Your on demand programs crash and won’t cast to the TV, and in spite of several attempts via customer service to escalate the matter to get them resolved, after nearly a month, nothing has been resolved - even with proper error codes provided. Unprofessional and extremely disappointing!!! Will never use them ever again. Oh and that was me talking to the manager who apparently has no authority to do anything. I was appalled!!! How can you ask a customer to pay for a service that isn’t working? It wasn’t about the money it was more about the principle.
Sling tv app reviews professional#
I call to cancel and was hoping like any other professional and ethical company that cares about their customers and customer satisfaction they would compensate me but they said the couldn’t unfortunately but can remove any new charges to my account.
A week later I’m getting frustrated because there is no follow up on their end and the app still doesn’t work. I called again after 3 days still same answer. I said ok sure thinking it will be fixed maybe later in the day or next day.
Sling tv app reviews update#
I called customer service they told me to do everything I’ve already done which was fine, then they tell me there must be an update on the app that they need to look into so they have to escalate the matter to the engineering department. I tried everything I reset my device, my internet, rest my account downloaded the app three more times, etc etc. One day it completely stopped functioning, the little thinking wheel just kept turning and nothing was happening. The first two weeks it was great then it started being glitchy. Spend the extra money of a different tv provider, at least their products and services function properly and you get all the channels you want and not just a few. Sling may be cheaper, but it's not worth $20-$40 a month considering it barely works. Take my advice, spend the extra money and go with a provider like dish or direct TV. So if the app crashes 5 minutes before the end of your show, you can either restart it from the beginning, or move on with your life and never see the ending. Sometimes the pause button works, but the app crashes when you try to resume. There are symbols that you'd assume were fast forward/rewind/pause buttons, but they don't do anything when you press them. Often times it will crash in the middle or towards the end of a show, and the only way to ever see the end is to restart it from the beginning and pray you make it to the end before it crashes again. The on demand shows rarely work, the app usually crashes. They also don't offer the big channels like CBS,NBC, ABC, Fox, etc. There's still many channels that sling doesn't offer, like spike and TLC. It's a great concept, if sling was able to deliver.
An app that allows you to watch your favorite shows live and on demand, where ever and when ever, without all the equipment, hidden fees and insane contracts that regular cable a satellite providers are know for.
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